KEP Packers & Movers (“KEP”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when using our website:
https://keppackersandmovers.in/
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our website and services.
1. Information We May Collect
When you visit our website, contact us, request a quotation, or enquire about our services, we may collect information that you voluntarily provide.
Contact Information
This may include:
Full name
Phone number
Email address
Pickup and destination locations
Moving date
Type of relocation
Details about your household, office, vehicle, or other moving requirements
Any other information you choose to provide in an enquiry
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the tools and services installed on the website.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate location information
Referring website
Date and time of website access
Website usage and interaction information
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
2. How We Use Your Information
KEP may use the information collected for purposes including:
Responding to enquiries and contact requests.
Providing moving and relocation quotations.
Understanding your moving requirements.
Scheduling and coordinating relocation services.
Communicating with you about your enquiry or booking.
Providing customer support.
Improving our website, services, and customer experience.
Understanding website traffic and usage.
Maintaining website security and preventing misuse.
Managing business operations.
Complying with applicable legal and regulatory requirements.
We do not intend to collect more personal information than reasonably necessary for these purposes.
3. How We Share Your Information
KEP may share personal information where reasonably necessary to provide our services, operate our website, or comply with applicable law.
Service Providers
We may work with third-party service providers that assist with areas such as:
Website hosting
Website analytics
Communication
Lead management
Advertising and marketing
Website security
Technical support
Payment or other business-related services, where applicable
These providers may process information on our behalf or independently according to their own policies.
Legal Requirements
We may disclose information where required or permitted by applicable law, regulation, legal proceedings, court orders, or requests from authorised government authorities.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, analyse traffic, and improve our services.
Some third-party services integrated into our website may also use cookies or similar technologies.
For more information, please refer to our Cookie Policy.
5. Communication With You
When you submit an enquiry, request a quotation, or contact KEP, we may use the contact information you provide to respond to your request.
Depending on your interaction with us, communication may take place through:
Phone calls
WhatsApp
Email
SMS or other communication channels
Other contact methods provided by you
We may also contact you regarding an existing enquiry, quotation, booking, or service-related matter.
6. Data Security
KEP takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.
8. Your Privacy Choices
Depending on applicable law, you may have rights or choices relating to your personal information.
These may include requesting information about the personal data we hold about you, requesting correction of inaccurate information, or requesting deletion of information where legally applicable.
To make a privacy-related request, please contact us using the details provided on our website.
We may need to verify a request before taking action to protect the privacy and security of our customers.
9. Third-Party Websites and Services
Our website may contain links, integrations, or references to third-party websites and services.
KEP is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
10. Children’s Privacy
Our website and services are intended for general audiences and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
KEP may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices, or applicable laws and regulations.
When changes are made, the updated policy will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way KEP handles personal information, please contact us through our website.
KEP Packers & Movers
Website: https://keppackersandmovers.in/
For privacy-related enquiries, please use the Contact Us page available on our website.